Responsible Gambling at Zizobet Casino

At Zizobet we take responsible gambling seriously. We want play to be safe, controlled and enjoyable, so we provide clear tools and guidance to help you manage your activity. If gambling stops being fun, we encourage you to use the measures below or contact support for assistance.

Our player protection principles

We aim to protect customers by promoting informed choices, offering easy-to-use controls and acting promptly when we identify risky behaviour. Our approach is practical and non-judgemental: we focus on minimising harm, encouraging responsible play and supporting customers who need a break or specialist help.

Activity-control tools

You can manage your account activity from the Responsible Gambling section in your profile. Tools include deposit limits, loss limits, session reminders and temporary account locks. These controls are available to all players and can be changed at any time, subject to short waiting periods for reductions to prevent impulsive changes.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you can add to your account. Typical minimums start at £10 and you can choose a level that suits your budget. Requesting lower limits takes effect immediately or after a short delay, depending on the option chosen.

Loss limits

Loss limits help cap how much you can lose over a set period. You can set or reduce a loss limit from your account settings. These limits are enforced at the wallet level and are designed to keep play within affordable bounds.

Time limits and session reminders

Use session limits and pop-up reminders to manage how long you play. Options include automatic session time-outs, daily play reminders and mandatory breaks after extended sessions. These features are simple to activate and help prevent extended or impulsive play.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for a chosen period, commonly from 6 months up to multiple years. During self-exclusion you cannot log in, deposit or place bets, and our team will honour the exclusion in line with our procedures. If you later wish to return, a formal reactivation process applies.

Recognising signs of problem gambling

Look out for warning signs such as chasing losses, neglecting commitments, borrowing to gamble, hiding activity or feeling anxious about play. If you or someone you know shows these behaviours, pause activity and consider using our controls or seeking external support.

Practical tips to stay in control

Set realistic limits before you start, treat gambling as a form of paid entertainment, take regular breaks, never chase losses and avoid gambling when stressed or under the influence. Keep a record of deposits and time spent, and involve a trusted friend or family member if you need accountability.

Professional help and support organisations

For confidential advice and support, we recommend recognised UK organisations such as BeGambleAware and GamCare. If you need specialist help, contact those services directly or reach out to our support team who can point you towards appropriate resources.