Zizobet Casino Terms and Conditions
These Terms and Conditions set out the rules that govern your use of Zizobet. They explain the relationship between us and our users, including account management, payments, promotions and how we handle disputes. By registering an account or using the site you agree to comply with these terms and any policies we publish alongside them.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your account. Use a strong password and do not share login details. If you suspect unauthorised access you must notify us immediately. We may suspend or close accounts where we reasonably believe they have been compromised or used in breach of these terms.
We may require documents to verify your identity, address or source of funds before enabling withdrawals or continuing account activity. Failure to provide satisfactory verification may result in limitations on your account, including blocking of withdrawals.
Eligibility requirements
To open and operate an account you must meet the minimum age and legal requirements of your jurisdiction and provide accurate personal information. Only one account per person is permitted unless otherwise agreed in writing. We reserve the right to refuse registration or to close accounts that do not meet our eligibility criteria.
Acceptable platform use
All users must act honestly and in good faith. Prohibited activity includes fraud, money laundering, collusion, using multiple accounts, and any attempt to manipulate games or promotions. Unauthorised use of automated tools or bots is not allowed. We may take action against accounts that breach acceptable use, including withholding funds, cancelling bets, and closing accounts.
General bonus and promotion rules
Promotions, bonuses and free spins are subject to specific terms which you must accept when claiming an offer. Where applicable, promotional funds may be subject to wagering requirements, contribution weightings by game type, maximum bet limits while a bonus is active, and caps on withdrawable bonus winnings. Abuse of promotions or bonus manipulation may result in voiding of bonus funds and further account action.
Deposits and withdrawals
Available payment methods, minimum and maximum transaction amounts, processing times and any third-party fees are shown in the cashier. We reserve the right to apply deposit or withdrawal limits and to require additional documentation for large or unusual transactions. Withdrawals may be processed after verification checks and any pending bets or bonus conditions have been resolved.
Account limits and responsible use
You can set personal deposit and session limits via your account settings. We may also apply limits or temporarily restrict access where required for security, regulatory or responsible gambling reasons.
Dispute resolution
If you have a complaint please contact our support team in the first instance. We will investigate and respond within a reasonable time. If we cannot reach agreement, you may request escalation through any independent dispute resolution route we specify in our published complaints procedure.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be notified to registered users in a reasonable manner. Continued use of the platform following publication of updated terms constitutes acceptance of those changes.